HOW TO RETURN YOUR ITEM?
You can return or exchange the received product within 14 days from the delivery date.
1/ Make sure your jewelry is in the same condition as when you received it, in its original packaging.
2/ Send an email to firstname.lastname@example.org specifying your Name and Order Number.
3/ You can return the product to us, specifying your Name and Order Number, to the following address:
ILADO CANADA INC.
7839 rue Saint-Denis
4/ We will refund or deliver your new order, within a maximum period of 14 days following the date of your return request.
5/ NO RETURNS OR EXCHANGES ON PERSONALIZED PRODUCTS